Texas Retail Provider Included In Annual Customer Experience Ratings
Temkin released its 2018 Temkin Experience Ratings, an annual customer experience benchmark of companies based on a survey of 10,000 U.S. consumers wh...
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DEFG’s EcoPinion Survey Points to Tension Between Providing Good Customer Service and Loyalty
The following is a release from DEFG. RetailEnergyX.com disclaims any responsibility for the content of the release and makes no averment as to its ac...
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N.Y. Survey: ESCO Customers Less Satisfied Than Utility Customers
"Respondents who use a non-utility supplier are less satisfied than those who use a utility," concludes a survey by Abt SRBI filed with the New York P...
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